Complain.Solutions
Bangladesh Division

District-wise intake routed to national authority desks

Pick your district and sector; we file to the mandated desk and hold it to the statutory service window.

Select your district

Districts shown with sample upazila / thana coverage.

Dhaka coverage

DhanmondiGulshanMirpurUttaraMotijheelSavar

12 sector routing cards

Each sector maps to a mandated desk and service window.

Law & Order

আইন ও শৃঙ্খলা

48h SLA

Bangladesh Police

Route a case

Banking & Finance

ব্যাংকিং

168h SLA

Bangladesh Bank (FICSD)

Route a case

Telecom & Internet

টেলিকম

72h SLA

BTRC

Route a case

Land & Property

ভূমি

504h SLA

Ministry of Land

Route a case

Tax & Customs

কর

240h SLA

NBR

Route a case

Corruption

দুর্নীতি

336h SLA

Anti-Corruption Commission

Route a case

Consumer Rights

ভোক্তা অধিকার

120h SLA

DNCRP

Route a case

Healthcare

স্বাস্থ্য

168h SLA

DGHS

Route a case

Utilities

ইউটিলিটি

96h SLA

BERC / DESCO / WASA

Route a case

Education

শিক্ষা

240h SLA

Ministry of Education

Route a case

Local Government

স্থানীয় সরকার

240h SLA

LGD / City Corporation

Route a case

Cybercrime

সাইবার ক্রাইম

48h SLA

CID Cyber Police Center

Route a case

Local payment gateways

bKash

Wallet payment & merchant checkout

Nagad

Instant MFS settlement

Rocket

DBBL mobile banking

Localized helpline directory

999
National Emergency
Police, fire, ambulance
333
Government Info Service
Citizen services & district info
106
Anti-Corruption Hotline
ACC complaint hotline
16121
Consumer Complaint (DNCRP)
Consumer rights
100
BTRC Complaint
Telecom & internet
109
Women & Child Helpline
Violence & abuse